1. Information we collect
Your name and contact details; your date of birth and identification documents when you become a client; details of your legal matter; and, when you use this website, your IP address and information about how you use the site, collected through cookies.
2. How we use your information
To provide legal services to you, respond to your enquiries, meet our legal and regulatory obligations, and keep proper records. We only send you marketing if you have agreed to it.
3. Our legal basis
We process your information because you have consented, because we need to in order to provide legal services to you, because the law or our regulators require it, or because it is in our legitimate interests to do so.
4. Who we share it with
We do not sell or rent your personal information. Where necessary we share it with barristers and experts instructed in your case, with courts and regulators when required, and with service providers such as IT and document storage companies, who must keep it confidential.
5. Keeping it secure
We use technical and organisational measures to protect your information against unauthorised access, loss or misuse, and we review our systems regularly.
6. How long we keep it
We keep your information for as long as we need it to provide our services, meet our obligations and deal with any disputes. It is then archived for a period before being permanently deleted or destroyed.
7. Your rights
You can ask to see the information we hold about you, ask us to correct it, and in some cases ask us to delete it or restrict how we use it. You can object to some types of processing and withdraw your consent at any time. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.
8. Cookies
This website uses cookies to improve your experience and to collect anonymous information about how it is used. You can block cookies in your browser settings, but some parts of the site may not work properly.
9. Changes to this policy
Any changes will be posted on this page with the date of the update. This policy was last updated on 20 September 2025.
10. Contact us
For any question about this policy or your information, email admin@tnlf.co.uk or write to The National Law Firm, 3rd Floor, Castle Chambers, 43 Castle Street, Liverpool L2 9SH.